Wednesday, April 25, 2012

Boom! Goes the Dynamite!

Is it just me, or is the IT job market back?  Throughout the first quarter of 2012 we've experienced a highly competitve market for talent within our client base and everything I've been reading leads me to believe that as far as technology related jobs go, the unemployment curve is firmly back in the candidates' camp.  There were hints of this in the latter half of 2011 as the software engineer supply / demand curve changed and as we get deeper into 2012 I'm seeing employers having difficulty filling other related roles (analysts, managers, QA, etc..). 
 
But with all that good news, the marketplace still seems a little unsettled.  I think there are a number of factors (both real and perceived) that are causing some of the turmoil for both employers and employees.  Here's my Top Five:
 
 
5: Perception     Employers think there's going to be plenty of candidates for every open job.  They put a laundry list of skills on a job description and expect each candidate to hit the mark exactly.  No question they could have a very narrow candidate target in a market rich with surplus talent.  Today that surplus is gone yet many organizations expect to find candidates that align with every bullet point on their list.
Reality                 Unemployment is still 8.3% nationally but unemployment in Kansas is a much more manageable 6.1%. When you consider 3% unemployment is considered full employment the picture in KS looks different.  Especially in technology jobs.  Technology professionals have more options and employers need to think about loosening up on requirements as jobs go unfilled.
4: Reality          Budgets are tight, employers are expected to do more with less and that means candidates need to be versatile. This is part of the 'new normal' and employers are learning to be more agile which is changing how they view roles within the organization.
3: Reality           Employers are being more aggressive about keeping their employees.  We've had more people say no to us in the first three months of this year after receiving a counter-offer than all of last year.
More Reality       A  six month to one year clock starts when a counter offer is accepted.  It doesn't solve the problems that caused someone to look.  Counter-offers are a panic move by the employer, the now know time is limited and begin to put a succession plan into place. If the person was really worth it, why didn't they make the offer before their resignation.  Acception a counter is never a long-term solution.  This article does a great job of outlining the pitfalls of accepting a counter.
2: Perception     Leaving a job today involves a higher risk than in the past.
Reality                Given the unemployment numbers and the extremes organizations go to in their attempt to retain employees there isn't any more or less risk associated with a move than there was 5 years ago.
1: Reality           Salaries haven't fully recovered which means the risk / reward paradigm that helped people move off one job for another has changed. 
More Reality       In the pre-recession days organizations flush with operating capital were able to spend more money on everything, including salaries.  Employers are going to have to find other 'hot buttons' to entice employees to make a move to their organization.  Telecommuting.  Flexible Schedules.  Ten Grand and Free Beer for a Year. 
 
So what does the rest of the year look like?  Only time will tell.  One thing to be sure - technical recruiters will continue to be aggressively pursuing candidates for their clients, and organizations will continue to have gaps on their IT staff.
 
If you would like to keep up to date on the happenings in the KC IT market, as well as what's going on with RiverPoint you should join our LinkedIn Group.  Just click here and you'll be magically transported to the join page.

Tuesday, February 7, 2012

Why Recruiters are Jerks


I’m guessing if you’ve been an IT professional for any length of time you’ve run into a recruiter that was a jerk.  One who over-promised and under-delivered.   Who didn’t return your messages after they had ‘the perfect job’ for you?  Ever have a recruiter get downright nasty because you accepted a competing job offer?   It happens.  And it gives the entire industry a bad name. 

I don’t want to pretend I know exactly what makes recruiters like that tick, but I have experienced some general “jerk factor” behaviors that you will want to keep in mind when talking to a recruiter.

1.    They think you’re a ‘great fit’ for a job even when you're not.  You look at the details of the job and you’re not even close.  This is the hallmark of a ‘numbers game’ recruiter searching keywords in a database and reaching out to EVERYONE that meets their search criteria.  Either they’re not reading your resume or they don’t know HOW to determine someone’s expertise from a resume.   Either way it demonstrates a lack of commitment to recruiting professionalism.  I’d cut a newbie some slack but if they’re not inquisitive about what you do they’re not going to last long.

2.    There's a “hot job” for you so they’re your best friend until your resume is in front of the client.  Then they go radio silent – calls aren’t returned until a year later when they have another “hot job” for you.

3.       The conversation never strays off your resume and experience.  They don’t seem to have much interest in what will be important to you; they only want to make sure you’re a fit. 

4.       There’s not much enthusiasm to help you beyond a specific job they have in mind.  A good recruiter will always be a source of information and leads outside of their immediate client needs.

5.       You know the used car salesman stereotype?  Not that all used car salespeople are like this, but you know what I’m talking about – there’s just something about their approach that doesn’t sit right with you.  You can’t quite put your finger on it, but you have a gut instinct that this person shouldn’t be trusted.  Your gut is usually right.  The implications to your career are too important to not implicitly trust the recruiter.

6.       Commission drives decision making.  This one is a little harder to detect, but if you see other behaviors that make a recruiter a jerk this is probably an issue.  Recruiters in this business who are primarily driven by money don’t have a heart to serve & will not have your interests in mind.  Often it will manifest itself with a ‘hard-sell’ to get you to make a decision that you don’t necessarily think is the best decision.

To be honest, recruiters who are jerks usually have a ‘me first’ attitude.  You have to accept that there are people who are simply consumers.   They take every opportunity possible to use what they can to get where they’re going.  They don’t see the value in giving anything back.  This type of personality does not make a good recruiter. 

I had a conversation with a friend yesterday who has been a customer of mine for some time.  He recently decided to get into the recruiting game and said something that any good recruiter will have at the core of their value system.  He said what we do has such a profound impact on a person, both in the immediate and in the long term, that we can’t afford to get it wrong.  

He’s right, there’s nothing more important to me as a recruiter than making sure that we’re making a good match between candidate and employer.  And that goes well beyond buzzwords on job descriptions that align with buzzwords on a resume.

Some recruiters are jerks simply because there's jerks who are recruiters.  

Monday, January 30, 2012

Advance Your Career via Networking

My dad has worked for the State of Iowa since 1960 (although he retired in 2001, he still contracts part time).  Can you imagine 52 years with the same employer?  His first job was as a child welfare worker.  As he worked his way up he managed case workers, and eventually was promoted to lead the Child Welfare Division of the Iowa Department of Human Services.  *Side bar: they had to send a case worker to our house when he was the CPS chief because of my shenanigans - great dinner party story. 

But I digress - by the time he retired he was the #2 guy over the largest state organization in Iowa, serving the last decade as the public sector version of a COO in an organization with a 3-4 Billion (with a B) dollar budget.  He worked hard, sacrificed, and was rewarded with a fulfilling career spanning five decades.  My how the world has changed.  Today your employer (even if its the government) will not carry your career cradle to grave.  Your career stability will come from you, not your employer.

I'm not saying you won't have to work hard & sacrifice.  You will.  I'm not saying you won't have a fulfilling career.  Because you can.  What I am saying is you should always be looking for potential opportunities.  The average Gen X / Y / Millennial will likely have a new employer every 4-5 years over the course of a career. 

Expanding your network has never been easier.  Rather than turn this into a '"How To" on networking and developing relationships the take away is this - if you are not networking you are stunting your career growth.  Fortunately in the IT world there are dozens of places to start connecting.  There are dozens of organizations where you can connect to IT Professionals in Kansas City.  An aggregate list can be found here along with a calendar of events.


Who you know will have a big impact on what kind of opportunities will present themselves in the future.  That means you need to network now.  Don't wait until your company has a bad quarter and you become the latest RIF casualty. 

Thursday, January 12, 2012

Rock Star Ninja Warlock from Mars?

If you read my last post you know the market for top talent is tight.  To attract that talent means I spend a lot of word-smith time authoring job descriptions. Part of the challenge I face as a recruiter is when we get clients asking for resources it can be hard to accurately paint a picture of the job from the description provided.  Maybe I'm wrong, but descriptions like the following are so generic I don't see them as something that will get a top flight software engineer to reach out.

As a Java Developer, you will be enhancing systems created using the following technologies:  J2EE 1.5, Java Server Pages, Java Servlets, Struts, Javascript, HTML and XML.

SKILLS & QUALIFICATIONS REQUIRED:
  • The ideal candidate must have atleast 3 years’ experience with Java development
  • The ideal candidate must be well versed with J2EE, JavaScript and JSP
  • The ideal candidate must be well versed with Unit testing.
  • The ideal candidate must have experience working within the Oracle or SQL environment
SKILLS & QUALIFICATIONS PREFERRED:
  • Experience with JDBC or ODBC
  • Experience with UNIX
  • Experience with stored procedures, CGI, Access
  • Experience with MVC, web services, SOAP, and xml
  • Experience using Jbuilder or Eclipse
This was not sent to me by a client, I just pulled this off a job board as an example of what I frequently run across.  Notice the repetitive verbiage and "atleast" typo?  That's how much thought can go into this very important aspect of marketing an organization to potential employees.

I've been authoring and editing job descriptions for years, and am always experimenting with different styles.  Yesterday it seems I crossed the line from informative / creative to lame.  At least that's what I'm starting to sense from the audience I'm trying to reach.

Based on the feedback I've gotten so far, and on some other things I've been reading, this description I wrote is lame.  And that's cool with me - I'd rather make mistakes trying to make something happen than be like everyone else.  After talking to a few people I trust and respect, and going through this thread from a developer forum, I make this solemn pledge - no more job postings for a "Rock Star Ninja Warlock from Mars" (unless I need to hire Charlie Sheen at some point).

Which brings me back to what's important in a job description.  If I was looking for a job I'd want the posting to 'pitch' me a bit.  Give me a little flavor of what I could expect doing the job and what the company thinks is important.  Of course I'd want some qualifications, but if your description leads me to believe you aren't interested in hiring me because I don't have X amount of years of experience, or specific hands-on expertise with some obscure piece of software you happen to be using (even though its EXACTLY like something I use every day) I'm going to be turned off.

So my question to you is what do YOU want to see when you read a job description.  In general, what types of things spark your interest and what turns you off? 

Thursday, January 5, 2012

Yet another .NET Developer needed.....

If you are a good .NET developer I suspect your inbox and voice mail have been blowing up for weeks (if not months). It seems like every Microsoft shop in the city needs a developer. And while employers are certainly feeling the pain of a drained resource market, it also seems there's finally people out there ready (or close to ready) to make a change.

I read an article this week at Network World that projects 54% of 'disgruntled' IT workers will seek new employment. It didn't say what made them 'disgruntled', but it goes on to say that 41% of IT employees feel they have been left behind in their jobs because of the poor economy.

Market demand for software engineers in general has been increasing since Q3 of 2010 and certainly all indications are it will continue to grow in 2012.  Currently unemployment in the IT sector is 2.7% according to Network World (a full 3% points below what's considered "full employment").  The question is if we still have 9% unemployment why is the IT sector so robust?

In my opinion this supply/demand imbalance is a combination of factors related to how business operates and how people make decisions.  It started in late 2008 / 2009 when the job market crashed.  Companies are in business to make profit.  The single biggest cost to a business is their employees, so when profits start to wane employers reduce their workforce.  For the first time in their history, some companies that had prided themselves on providing a stable employment platform suddenly had to swallow that pride in the name of survival.  The press hit the panic button, unemployment soared to nearly double-digits and all of a sudden there was a tempest in the employment teapot.  The days of working for a single employer for 25 years and retiring with a nice pension were over. 

When it became obvious the economy was not going to recover quickly a new term arrived that the New York Times called "The New Normal".  Their story from the summer of 2010 references the Great Depression.  Employers either by choice or necessity, simply had to do more with less.  That means new initiatives were put on hold and the people left in the organization were 'taxed to the max' (you Tower of Power fans will get that reference).  Real or not, the perception was the employer was taking advantage of the economic situation and the employee's only alternative was to join the ranks of job seekers who were taking an average of 250+ days to secure employment.  Not exactly the type of "low risk" environment that is conducive to considering a change of employers.  So here we are in 2012 where overall unemployment still hovers around 9%.  There's still a perception that making the wrong move could result in a prolonged period of unemployment.

Reality (at least in the IT world) is there are more opportunities than people looking.  Which is why I think Ms Marsan at Network World is spot-on.  I've been optimistic about the market for well over a year and a half.  Organizations that generally do not use agencies are calling us for help.  A skilled software developer is like the hot Christmas gift that is sold the minute it hits the shelf.  There's a hoard of HR and recruiters at the front of "Engineers are Us" waiting for the Black Friday sale to start.

Companies can see blue sky through the clouds.  Banks are loaning money again.  Software has a shelf-life, you can't run your .NET 2.0 applications forever.  They're ready to replace the COTS system that is 7 versions old running on green screens (which still exist).  Projects that have been on hold for months (or even years) need to get done.  Now.  That means hiring analysts, managers, engineers, testers, and anyone else necessary to deliver and support these systems.

So take heart IT professionals.  Demand is high.  Employers are getting very creative to attract and retain top talent.  There's even a small company in South Carolina that will give you a $50,000 cash bonus on your five year anniversary.   The market needs you when you're ready.

Wednesday, January 4, 2012

Time to make the Donuts

In the 11 years I've been in the IT recruiting game the last couple of weeks of December has traditionally been  'burn unused vacation' time.  Technically I generally don't ever completely unplug - I stay attached to my desk via my iPhone and terminal server - but its nice to not make the commute and spend the bulk of the day letting work pile up.  All in all it was a good mix of time off and keeping up with business so I could come into the office this week without being a month behind.

That time of year is always predictably unpredictable.  There's been years where the only email coming across my inbox is SPAM.  Other years we've had more business than we can handle.  The good news is this year leaned more to the latter.  Our job order list grew,  we had people interviewing for jobs right up to the last minute and we had a decent run of placements this year.

I asked my recruiting team to develop a list of goals for 2012.  I think Kim nailed it when she sent me a picture of her kids with a goal of making sure they were cared for when she was at work.  I like having people that keep life and work in perspective.  Its all good here at RiverPoint.

I need another blog!

I already am a fairly regular blogger over at ThatJobGuydotcom.  That blog is dedicated to teaching people how they can conduct an effective job search.  However, with the new year I thought it would be a good idea to start doing a more RiverPoint specific blog, so here I am, doing yet another blog.

The plan is to put up my thoughts on the IT Staffing business in general, share ideas on what we're doing to run an efficient business, and maybe even share some stories about the goings-on here at RiverPoint.  Hopefully there will be some people stopping by and enjoying what I have to offer.  Even if the analytics stay flat it will be a good archive for our staff to utilize.

So welcome to the RiverPoint Recruiting Desk.  Stop by and check us out from time to time.